I had the privilige of having my parents here for the holidays but my dad told me he bought 3 tickets when they only needed two tickets. In booking online My dad didn't use my mums first name in the exact way as it was on her passport, he corrected it minutes later and still had to buy a 3rd ticket!!!! Really?
I have all the details if anyone at BA wants to make this right?
Wednesday, January 11, 2012
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